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Privacy Policy

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PRIMO Taxicenter

Primo Taxicentrale is a trade name of Novexo, located at asserweg 423 3052AB Rotterdam, is responsible for the processing of personal data as reflected in this privacy statement

Contact details:

axle road 423
3052AB Rotterdam

+31 10 2622540

Officer
Data protection of Selective cab services. He/she can be reached at info@primotaxi.nl

Personal data we process:

Primo Taxicentrale processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:

  • First and last name
    Gender
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
  • Location details
  • Data about your activities on our website
    Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@primotaxi.nl and we will remove this information.

For what purpose and on what basis we process personal data

Primo Taxicentrale processes your personal data for the following purposes:

  • Handling your payment
  • Calling or emailing you if necessary to perform our services
  • Informing you of changes to our services and products
  • Allowing you to create an account
  • To deliver goods and services to you
  • Primo Taxicentrale analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
  • Primo Taxicentrale also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Primo Taxicentrale does not, on the basis of automated processing, make decisions about matters that could (significantly) affect individuals.

How long we keep personal data

Primo Taxicentrale stores your personal data no longer than strictly necessary to realize the purposes for which your data are collected.

Sharing personal data with third parties

Primo Taxicentrale does not sell your data to third parties and only provides them if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Primo Taxicentrale remains responsible for this processing.

Cookies, or similar techniques, that we use

Primo Taxicentrale uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. It also allows us to optimize our website. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.

If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send an itemized request to info@primotaxi.nl.

To ensure that the request for access is made by you, we ask that you enclose a copy of your proof of identity with the request. Black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. Primo Taxicentrale will respond to your request as soon as possible, but in any case within four weeks.

How we secure personal data

Primo Taxicentrale takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at info@primotaxi.nl